I should have gone to the BBB with my Toshiba laptop. I have a Satellite P15-S479 that I purchased just over 2 years ago and I was lucky that I purchased a 3 year warranty. This was the last Satellite model to have Windows Media Center and an external tuner before the Qosimo line. I have sent the laptop back 5 times and counting. One time was even to the corporate center in Cali. I have had the DVD burner replaced 3 times, the HD replaced twice, the motherboard replaced, the ac in broken and the screen connectors fixed so my picture would stop cutting out. I also have the infamous overheating problem, which they still deny happens. Their solution was to use a can of air on my fan. I soon have to send in the laptop again for the ac in, again and because my speakers don't work half the time. If it weren't for the extended warranty, this laptop would have been in the trash. Toshiba needs to work on their service even though they were rated one of the best by PC Mag. They still refuse to give me a new laptop even though this one in cost of parts has goon somewhere passed $1000 (that I didn't have to pay for). It's about time other people have noticed these problems

This is a repost from digg.com in their Toshiba Complaint Section